Business IT support / teams of 1–10 people
People first.
IT, properly joined up.
Devices, email, accounts and business information. Bring the things you rely on into one clear plan for support, security and recovery.
Let’s talk about your IT01 / People
Help the person. Understand the problem.
A new starter, an account that will not open, a recurring interruption. Support begins with the person trying to get something done.
Support for your team02 / Devices
Know what you have. Keep it cared for.
Laptops, desktops and the equipment around them need clear ownership, sensible updates and a plan for replacement.
Care for business devices03 / Email & accounts
The right access, for the right people.
Email, shared workspaces and user accounts connect your team. Set them up carefully, protect access and keep changes under control.
Microsoft 365 and accounts04 / Business data
Know what matters when work stops.
Protect important information with appropriate backups and a recovery plan. Know what needs to come back first, and how.
Backup and recoveryStart with the situation
What brought
you here?
You don’t need a technical brief. A clear description of what is getting in the way is a good beginning.
Care for the whole picture
A service that fits
the way you work.
Start with your people, the systems they use and the work that matters. We will agree the right combination of services for your business.
Keep work moving.
Everyday help and planned care.
Protect the business.
Reduce risk. Prepare for disruption.
Make a considered change.
A clear plan for the next step.
People.
Not a device limit.
Small business. Proper attention.
Five people can rely
on far more than
five computers.
A shared mailbox. A work phone. The laptop at home. A booking system nobody quite owns. Your team size is the starting point; the devices, systems and responsibilities need their own picture.
Find support for your kind of businessA considered beginning
Get to know the setup.
Then agree the care.
We look at what you have, what is working and what needs attention. You receive a clear proposal setting out the work, costs and responsibilities before it starts.
How support startsUseful to bring to the first conversation
- 01How your team works
- 02The systems you depend on
- 03The problems that keep coming back
- 04Any changes on the horizon
A little understanding helps
Before you decide.
Managed support or a project?
Understand the difference between ongoing IT care and a scoped project so you can choose a useful starting point.
Read the guide 02Backup is not sync
Understand synchronisation, version history and separate backup before relying on a cloud folder to protect business information.
Read the guide 03Phishing checklist
A practical checklist for checking unexpected email, payment changes and sign-in requests without relying on appearance alone.
Read the guide
Looking for help at home?
For personal phones, tablets and everyday household technology, visit Tech Over Tea. If it is used to run your business, you are in the right place here.
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